Shipping & Deliveries

FREE SHIPPING TO ALL DESTINATIONS WITHIN CANADA & USA ON ORDERS $99+*

 

ORDERS WITHIN CANADA: 

  • Orders $99+ will be shipped for FREE to all destinations within Canada.

  • Orders under $99 shipped within Canada will be charged a flat rate shipping fee of $10.

  • All orders are shipped via Canada Post Expedite Mailing Service excluding all local Victoria, BC addresses which are now shipped via GeaZone (see below for more info)

  • All orders are processed within 2 business days and are shipped out of our HQ in Victoria, B.C. 

  • Depending on where you live in Canada, orders may arrive between 2-7 business days after they have been placed.

ORDERS WITHIN EDMONTON AB:

 

 

ORDERS TO THE USA:

  • Orders $99+ will be shipped for FREE to all destinations within the USA (including Alaska and Hawaii).

  • Orders under $99 shipped to the USA will be charged a flat rate shipping fee of $15 CAD.

  • All orders shipped to the USA are sent via Canada Post Tracked Packet or Xpresspost Service (depending on the size of the parcel) and will therefore be delivered to you in the USA via USPS.

  • All orders are processed within 2 business days and are shipped out of our location in Victoria, B.C. 

  • Depending on where you live in the USA, orders may arrive between 5-14 business days after they have been placed.

 

ORDER CURRENCY:

Please note that all orders are charged in Canadian dollars (CAD). If shopping in the USA, or British Isles, you may use the currency converter on our website for ease! However, your credit card will charge your order in the currency of your own country. Your credit card company will automatically determine the exchange rate for you at the time of purchase. You will then see the actual amount you were charged on your credit card statement. The currency converter on our website is to assist you with a guideline of what your transaction will look like on your credit card statement, but it may not be exact. This is again determined by your credit card company. 

Please also note that free shipping only applies to orders that include $99 or more of product (ie. gift cards do not contribute to the total). 

LOST OR STOLEN PACKAGES:

As Canada Post, and USPS are the official mail handlers that we use to deliver our orders once a package is scanned into their mail system it is no longer our responsibility. This includes lost or stolen packages. If a package has been marked "delivered," when viewing tracking and it has not been received by you please contact the mail carrier not Flora Biotherapeutics Inc..

TAXES:

ORDERS WITHIN CANADA:

All taxes are charged in accordance with provincial and federal regulations. Please note that some provinces require PST to be self-assessed by their residents when ordering items from out of province.

INTERNATIONAL ORDERS:

Orders to all destinations outside of Canada are not charged Canadian sales tax. 

Feel free to contact us at hello@thegreenkiss.com should you have questions about any of our policies.